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(615) 785-1861

The Stain and Seal Team - Nashville, TN

Join Our Team as a Customer Success Representative!

Are you ready to make a significant impact by ensuring the success of our valued customers? We are seeking a dynamic and empathetic Customer Success Representative to join our growing team. As a key player in our customer success journey, you will be instrumental in providing exceptional service, resolving issues, and fostering strong customer relationships.


  • Address customer inquiries via various channels with efficiency and professionalism
  • Cultivate a deep understanding of our products and services to educate customers effectively
  • Build and maintain positive relationships with customers while proactively seeking feedback
  • Resolve customer complaints with a focus on problem-solving and adherence to company policies
  • Maintain comprehensive records and generate insightful reports for data-driven improvements


  • High School Diploma or equivalent (Bachelor's degree preferred)
  • Previous customer service experience or related field preferred
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities and active listening skills
  • Customer-centric mindset with a focus on empathy
  • Proficiency with CRM software and office tools
  • Ability to thrive in a collaborative and dynamic work environment
  • Meticulous attention to detail and exceptional organizational skills

Join us in delivering a seamless customer experience and driving the success of our products. Apply now and be a part of our customer-focused team! Please email your resume to or phone (615) 785-1861 to apply.